Introduction to Improsys - One of the top key player in the Global Manufacturing and Inventory Software Market
Improsys is India based productivity and quality solution provider working in the domain of manufacturing, supply chain management and logistics sector. Improsys is headquartered in city of Pune, Maharashtra state is providing business services in the areas of business consulting, corporate training and software development with special focus on productivity, quality, delivery improvements resulting in bottom line improvement for clients and improvement in client customer satisfaction
With more than 10 years of experience in serving varied satisfied clients ranging from SME to MNC organizations, Improsys client base is located in different parts of the globe. In multiple countries with multiple languages, Improsys team has vast experience in fine tuning system solutions for localised business and cultural requirements. Improsys major solutions include Project and Task planning software, CRM software, ERP Software, Billing Software, Production Monitoring software, Quality Management software, Inventory / WMS software and Asset Management software. Improsys software solutions are designed and developed with vast experience of consulting in the areas of 5S+1, Six Sigma, Lean management, Operations research and Industrial engineering. While designing of software, Improsys has special focus on meeting customer objective of productivity, quality and value improvement across supply chain. Improsys is a fast-growing organization working on principles of lean management. Most of the Improsys software development, quality assurance, infrastructure and financial management activities are outsourced resulting in quality product and services at affordable and economical price tags.
Improsys Software at a glance
Improsys software are mainly recognised for being easy to understand, easy to implement and simple to operate by the operators working on. Improsys team focuses on end user experiences during and after implementation by making necessary changes in the UI or the business logic enabling users to work on software with ease and satisfaction. One of the main reasons for this is because of the simplicity of the user interface that Improsys provides. Any user who has basic knowledge of Google and Email can easily operate on Improsys software screens and access reports for problem solving.
Improsys Support
Success of Improsys can be measured based on its satisfied customer base across different countries and business segments. Improsys could reach to top 10 service providers across the globe on foundation of customer satisfaction which is resulted from strong support processes which has resulted in high ranking on various customer satisfaction metrics. Improsys support process comprises of mainly: a) Pre-Sales Support b) Implementation Support c) Post Implementation Support and d) Maintenance Support
Improsys Post Sales Support
Post implementation support is provided by Improsys which usually starts after the live instance of the software is initiated. Improsys deploys a dedicated support team who are available to provide support to client end users during live usage of the software. The team is available and provide the support through phone, SMS, Email and WhatsApp. Improsys also provides a dedicated support portal to the client post implementation wherein the end users can always log their suggestions, issues or requirements.Periodic follow-up is taken with the end users and their feedback is recorded which plays an important role in measuring the customer satisfaction index.
Technology at Improsys
Technology plays an important role in the Improsys software. Softwares provided by Improsys is compatible and can be used on terminals such as laptop, mobile phones and HHT devices. Improsys Software is compatible with 1D, 2D, barcodes, RFIDs and can be integrated with smart IoT devices such as Weighing Scales, Pick 2 Light, Machine Data Loggers, Tracking Devices, Beacons, etc. enabling a competitive edge for our clients. Improsys invests in R&D activities to work on future technologies like Smart Glasses, AR/VR solutions, Pick 2 Light, Put 2 Light, Drones, Robotics, etc.
Improsys works on the latest technologies in developing of thier softwares. Improsys works on the concept of Smart Factory solution which integrates human capabilities and smart technologies to help accelerate and sustain performance improvement. It creates an organizational construct with a continuous improvement cycle, where people can continually upskill and leverage emerging technologies. Industry 4.0 has been driving factories forward as the next industrial revolution promises to deliver a more responsive, adaptive and connected manufacturing line. Improsys offers software solutions based on the concepts of Cloud computing and Edge computing
Improsys Clientle
Due to customer centric approach, process driven operations and consistent delivery of value to customers Improsys has been able to provide software solutions to 3PL service providers of esteemed clients such as McDonalds, Ferrero Chocolates, KSB Pumps, Finolex, Polybond, etc. The software solution provided to these companies has resulted in productivity, quality and delivery improvements with major cost reduction for these global brands.
Improsys Presence
Improsys provides software services to implement, host and maintain professional and applicable software solution, in various locations across India, Middle eastern countries like Algeria, UAE, Bahrain, Sharjah, Kuwait, Oman and Saudi Arabia. Improsys has also provided the software services in South East Asian countries of Thailand.
