CRM Implementation Methodology
Software implementation will be done by using PDCA (Plan, Do, Check, Act) methodology. The standard quote considered above has considered working of two PDCA cycles during implementation. The further iteration of PDCA cycles may be required for continuous improvement to reduce gap between clients requirement and software workflow. Improsys commits dedicated support for implementation services for 2 cycles based on pay per use model.
CRM Structured Implementation Programme
The structured implementation programme can speed system deployment and return on investment. This can be done in the following manner: Conducting an effective gap assessment . Business and technical processes. Organizational measures. Data conversion and data clean-up . Agreeing on the implementation boundaries. Project sponsorship and governance. The implementation strategy is ultimately built on a foundation of people, processes and product. This helps the organization employees to run the daily routine activities systematically and also decision making becomes simple and accurate.