Question 1

How to select Best ERP software?

Accepted Answer

It is very important to know whether ERP software features match with your business needs.Best ERP software is that which has all your business functions getting covered in the standard software.Check whether software features mentioned matches with your business workflow. If software lacks your business requirement then check ERP vendors possibility of customising software and charges for ERP customisation.

Give ranking to your business requirements and then rating to software features for close match with it,to arrive score for ERP software selection.Do not take decision of Best ERP software by just comparing only software price, software should suit your needs first then your wants and budget.

Question 2

What is the price for manufacturing ERP Software?

Accepted Answer

The price of ERP software depends on software modules required to be implemented for your business needs and implementation service period.Do not get attracted by just attractive marketing Price tags. Calculate total cost of ownership while investing in ERP software.Typically price of ERP software starts from as low as Rs: 50000/- to Rs: 12,00,000/- depending on scope of software.

Question 3

Which software modules are helpful for business to start ERP implementation at initial stage?

Accepted Answer

While deciding implementation methodology always chose focused approach. Do not start all modules at start.All modules in one go disturbs the focus on individual business fuctions resulting in delays.Decide phase wise implementation of ERP software.

In first phase choose basic essential modules like 1.Sales Order 2.Bill of material 3.Purchase 4.Inventory 5.Billing.

In second phase implement 1.Planning 2.Production Monitoring

In third phase implement 1.Quality management 2.Maintenance management

In fourth phase implement 1.Budgeting and cost control

Question 4

How long it takes to implement ERP software?

Accepted Answer

Depends on involvement of Team.Remember ERP implementation is not just responsibility of one person in your organisation and ERP vendor.It is of complete Team.

Form small team from each department and depute ERP coordinator, plan implementation activities and monitor weekly progress of ERP implementation departmentwise.

Question 5

Is maintaining ERP software on cloud/hosted server is secured? What if our data get hacked?

Accepted Answer

Check the datacenter where your ERP software will be hosted,verify the security policy of datacenter.Also plan disaster recovery plan for your software database.

Ask your ERP vendor details of security.Remember hackers can reach your software database whether it is maintained on premises or hosted on cloud.

Important to secure your software and data as per security guidelines. Get your IT infrastructure audited periodically to ensure security of your data.

Question 6

How long ERP software are supported?

Accepted Answer

Normally ERP software is supported for for first one year without any charges. After completion of one year,one can opt of Annual mainteance contract or ad hoc support as and when required.

Normally supportcharges after free support period are decided based on service levels required by customers. It is always recommended to know service response time i.e. priority support from vendor while defining service levels agreement.

Question 7

Whether ERP soiftware can be integrated with other softwares?

Accepted Answer

ERP software can be integrated with your existing legacy application, Excel,CRM Software,VOIP software,Tally accounting software with the help of API.

Data can be imported and exported to and fro ERP avoiding duplicate data entry.

Question 8

What if internet connection is not reliable in factory/office for using ERP software?

Accepted Answer

It is recommended to install ERP software on premises and access software from outside with IP mapping of server if internet connection gets frequently disconnected.

Ask your Server administrator to allow access to ERP software pages from outside of your internal network infrastructure.

Question 9

Can ERP software accessed from mobile devices?

Accepted Answer

Yes, ERP sofware can be accessed from mobile devices, you need only browser to access the software alongwith login details.

Question 10

What are ERP software payment terms?

Accepted Answer

ERP Software payments can be done in installments as per agreed milestones of software usages.

Question 11

Can ERP software accessed from mobile devices?

Accepted Answer

Yes, ERP software can be accessed from mobile devices, you need only browser to access the software along with login details.

Question 12

What are ERP software payment terms?

Accepted Answer

ERP Software payments can be done in instalments as per agreed milestones of software usages.