Customer Relationship Management (CRM) :

Customer relationship management (CRM) is a strategy for managing a company's interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes. With CRM, sales, marketing, and customer service teams can understand every customer and deliver the right message. For sales representatives, CRM make it easy to manage customer information so representatives spend less time in data handling and more time with customers.



1. CRM software by Improsys is user friendly and very easy to operate.
2. Improsys's Customer Relationship Management software can be operated with or without Internet depending upon the type of installation.
3. The CRM software can be installed at computer or laptop so that marketing people can use it anywhere using internet or using the laptop.
4. Customer Relationship Management software has facility to view the total quotations, enquiries, invoices, orders for a particular day.
5. Improsys's CRM software has facility to define flexible tax structure.
6. There is a facility to define structure for Value Added Tax-VAT for Invoice or Quotation in CRM software by Improsys Pune.
7. Improsys's Customer Relationship Management software also has facility to define structure for Excise Duty, Service Tax, and Sales Tax.
8. Improsys's CRM software also has a facility to view the monthly and yearly graphical analysis report.
9. CRM software by Improsys Pune has facility to attach certificates or documents.
10. Improsys's Customer Relationship Management software has E-mail Marketing option.
11. CRM software by Improsys Pune has facility to create a campaign, templates, and lists and send emails.
12. Customer Relationship Management software by Improsys Pune has facility to add different types of notes or remarks in the invoice, quotation and order.
13. Improsys's CRM software has facility to generate automatic SMS and email on selected transactions.
14. Improsys's CRM software has facility to view sales person wise enquiries, quotations, orders.
15. CRM software by Improsys Pune has facility to add users and assign rights to them.
16. Invoice Printing Software by Improsys Pune has facility to view and reprint past Invoices, Quotations etc.

Specifications of CRM Software by Improsys.
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