Customer Relationship Management software from Improsys :

What is CRM ?

CRM software covers a broad set of applications and software to help businesses manage customer data and customer interaction, access business information, automate sales, marketing and customer support and also manage employee, vendor and partner relationships.
CRM helps you to understand, anticipate and respond to your customers' needs in a consistent way, right across your organization.
Reflect CRM Software enables businesses to easily track customer relationship information, interactions, notes, tasks and events.
Contact management helps businesses know their customers better and build stronger relationships with clients.

Generalised CRM Software Modules

Campaign / Marketing Module
Lead / Enquiry Module
Quotation / Estimation Module
Sales Order Module
Invoice Module
Service Module
Service History Module
Alert Management Module
Follow up Module
Feedback Module
Administration Module
Product Master Module
Customer Master Module
Workflow Management