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CRM Software Features


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Data Availability

Data is your most invaluable and strategic asset, and the Improsys CRM is your best bet to gather that data in one place where it will also be analyzed. The idea is not merely to see data, but to understand what it is about, and CRMs make that happen with plenty homegrown/ integrated analytic tools.

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Communication Channels

This feature is usually integrated with other modules.Improsys client relationship management software boast of multiple-channels to communicate with customers, including: email, phone,SMS,Tour & visit.
 
 

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Efficiency and Productivity

A well-implemented CRM is more than likely to straighten your operational inefficiencies, mostly because of its data discovery capacity, and the powerful integrations with your current software infrastructure.
 
 

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Integration

Many CRM solutions software emphasize integration with popular productivity and business apps because most companies are already using these applications to, among others, create documents, engage customers, or manage their calendars. Check if the Improsys CRM software can be integrated to your existing applications, or if you can export/import files to and from the CRM software.

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Contact Manager

Organizes your contacts (customers and suppliers) by categories for easy sorting or retrieval. For some small businesses with a tight budget, this feature is all they need to conduct a CRM solutions software program, such as, email campaigns or categorizing their customers based on their records. This feature may be a stand-alone module or integrated with other modules.
 

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Improved Accountability

When your relationship with customers is not going well, that indicates that none of the rest is. That’s where Best client relationship management software are the handiest – they streamline customer communication, and make your business more trustworthy and accountable. What they do is to help employees understand their duties, but foremost to understand their mistakes.

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Sales automation/marketing

It’s the main component of a client relationship management system. This module should help you to follow leads , such as, customer inquiries, past sales, or web visits. A good sales automation feature also have web forms that let you capture leads from landing pages, invite web visitors, or collect feedback.

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Sales Tracking

Some vendors include this feature in sales automation or as a separate module. This feature helps you measure sales analytics. How much you've sold? Where? Who?
 
 
 



Customer Relationship Management (CRM) :

CRM is a business strategy that aims to understand, anticipate and manage the needs of an organisation's current and potential customers. It is a comprehensive approach which provides seamless integration of every area of business that touches the customer - namely marketing, sales, customer services and field support through the integration of people, process and technology. CRM enables organisations to gain competitive advantage over competitors that supply similar products or services. CRM is concerned with the creation, development and enhancement of individualised customer relationships with carefully targeted customers and customer groups resulting in maximizing their total customer life-time value. CRM is a shift from traditional marketing as it focuses on the retention of customers in addition to the acquisition of new customers.

Customer relationship management focuses on strategically significant markets. Not all customers are equally important. Building relationships with customers that will provide little value could result in a loss of time, staff and financial resources. CRM is a shift from traditional marketing as it focuses on the retention of customers in addition to the acquisition of new customers. The expression CRM is becoming standard terminology, replacing what is widely perceived to be a misleadingly narrow term, relationship marketing.


CRM Software MODULES

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SMS/E-mail marketing

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tourandvisitmanagmnetcrm

Visit management
 

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telicalling-crm

Telecalling
 

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lead-managmnmet-crm

Lead management
 

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Receipt-Module-icon

Quotation management

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sale-managment-crm

Sales Order Management

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payment-managment-crm

Payment Management

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invoiceandbillmanagmnet

GST Invoice/billing
 

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exhibition-managmnen-crm

Exhibition Management

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task-management-software

Task Management
 

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target-managment-crm

Target Management

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Follow-up Dashboard

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Expenses-managmnet-crm

Expenses Management

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Dispatch-Module-Icon

Dispatch Management

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installation-crm

Installation Management

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post-sales-crm

Post-sales Management

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ceo-dashboard-crm

CEO Dashboard
 

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Grow Your business with Improsys Mobile CRM

Our Improsys mobile CRM app ensures your team is always in touch when on the go. From your smart phone, Improsys CRM Mobile provides you with quick access to your data no matter where you are. Overseeing your business and staying in touch with your customers and prospects has never been easier.


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Improsys,

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