CRM Implementation Methodology
Assuming a decision on an CRM has been taken, the implementation normally consists of five stages Design. Implementation. Stabilization. Continuous improvement. Transformation.
CRM Structured Implementation Programme
The structured implementation programme can speed system deployment and return on investment. This can be done in the following manner: Conducting an effective gap assessment . Business and technical processes. Organizational measures. Data conversion and data clean-up . Agreeing on the implementation boundaries. Project sponsorship and governance. The implementation strategy is ultimately built on a foundation of people, processes and product. This helps the organization employees to run the daily routine activities systematically and also decision making becomes simple and accurate.