TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements. TQM places strong focus on process measurement and controls as means of continuous improvement.
Total Quality Management (TQM) is a management approach to long-term success through customer satisfaction.
Total Quality Management (TQM) is a structured system for meeting and exceeding customer needs and expectations by creating organization-wide participation in the planning and implementation of breakthrough and continuous improvement processes.
TQM is a comprehensive system approach that works horizontally across an organization, involving all departments and employees and extending backward and forward to include both suppliers and clients/customers.
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Quality is an
excellence in product or service that fulfills or exceeds customer
expectations. TQM philosophy and guiding principles continuously improve
the organization process and result in customer satisfaction.
when properly done can result into
Improsys helps organizations to design systems, which connect to the companys vision, goals and objectives. At Improsys, the emphasis is on putting systems in practice rather than submitting consulting reports.
Improsyss methodology is based on action learning model and real time project implementation.
The Improsyss TQM program give participants basic techniques and knowledge required to solve the problems in the organization effectively.
Who should attend TQM
1) Any individual who wish to learn TQM
and its tools.
2)Any individual who wish to implement real time project.